Evacuteer Frequently Asked Questions, and Answers!

It's a big job, but we can do it with your help! See answers to the questions below. please email us: hello@evacuteer.org

Q.  In the event of a mandatory evacuation, how will Evacuteer contact me for activation?
Evacuteer will contact you via text and email with specified shift dates, times, and locations. 

Q.  How many people use the City Assisted Evacuation (CAE)?
It is expected that, in the event of a mandatory evacuation, 35,000+ citizens without independent means to safely exit the city will use the CAE.

Q.  Where will I be stationed in the event of an evacuation?  What will I do?

During a mandatory evacuation, each Evacuteer serves at one of three locations:

  • Evacuspots:  At 17 locations across New Orleans, Evacuteers register, tag baggage, and help load evacuees onto Regional Transit Authority (RTA) buses for transportation to Union Passenger Terminal. 
  • Union Passenger Terminal (Amtrak/Greyhound station):  Evacuteers escort evacuees from RTA buses, provide information, and help everyone board buses headed to shelter. 
  • City Hall: A small team will receive and help communicate needs from our leaders at the Evacuspots to the appropriate agencies.

Q.  In the event that the CAE is activated, when would I evacuate?
No Evacuteer should feel obligated to stay any longer than he or she feels comfortable.  While some Evacuteers may serve a second  shift if the CAE runs into a second day, we will work to ensure everyone is released a full 24-hours before tropical storm winds reach coastal Louisiana.

Q.  If I volunteer with Evacuteer, can I stay in New Orleans during a mandatory evacuation?
No. After completing service, all Evacuteers must self-evacuate or use the City Assisted Evacuation to leave the city.

Q.  Can I use the CAE to evacuate?
It is intended as a means of last resort for residents who have no alternative evacuation plan. We recommend that Evacuteers self-evacuate in personal vehicles.

Q.  How long is a shift?  If I am an Evacuteer, when will I have time to prepare for my own evacuation?
You are only asked to serve one 7-hour shift. While this schedule gives Evacuteers time to make independent evacuation preparations during off-hours, we strongly recommend that Evacuteers make all necessary preparations before showing up for duty. 

Q.  If I serve with Evacuteer during the CAE activation, will I be given time to eat and what do I need to bring?
Please bring your own snacks and water. While our Captains will do their best to give breaks, it may get very busy, so we encourage you to be your own advocate and request them when necessary. Wear sunscreen, a hat, and comfortable, protective clothing for the weather. 

Q.  How will Evacuteer prepare me for service?
Each Evacuteer is required to attend an in-person training and fill out an online confirmation of service each year. In the event we expect to serve, we will hold an orientation to remind you of the expectations of your shift.

Q.  What if I have other questions?
Feel free to direct any other questions to hello@evacuteer.org,