Become an Evacuteer

You can see a list of upcoming Evacuteer training dates with registration links on our Events page.

Our mission is to support our neighbors using the City Assisted Evacuation with our pre-trained volunteer corps of 500. Evacuteers are expected to serve at least one 7-hour shift two-to-three days before a hurricane makes landfall. Roles differ from registering evacuees at an Evacuspot, to answering calls at City Hall's 311 call service, or assisting with loading buses at the bus station downtown. Everyone is trained and equipped with the rules of the City Assisted Evacuation and ready to register and help evacuees catch a safe ride out of town. 

If you're 18 or older and willing to work at least one 7-hour shift prior to your own evacuation, join us by becoming an Evacuteer today. See the event links below. If you have questions, please see our Volunteer FAQ page

Evacuteer Training

The basic Evacuteer public training is offered from March-September each year, and takes approximately 1 hour at a local partner site or one of the New Orleans public libraries. During the training you will learn details of how the New Orleans City Assisted Evacuation (CAE) process works and the roles we play in that process. We will discuss what is expected of Evacuteers during a potential activation and how you will be notified. 

At the training, you will be asked to fill out a Profile Form that allows us to reach you via mobile and email in the event of an activation. Take a look at the form by clicking on the button. 

Additional Training Opportunities

Once you complete the 1+ hour Evacuteer training, you are eligible to attend the following trainings! 

3-1-1 Specialist Training

The 3-1-1 call center  is the New Orleans based information hotline based at City Hall. Because more citizens may be calling leading up to a tropical storm event, Evacuteers train and help operate the phones in addition to regular 3-1-1 staff. 

If you would like to certify as a 311 Specialist, please: 

1. Train as Evacuteer at one of our public trainings and indicate interest on the profile form
2.  Attend a 3-1-1 Specialist training via webinar (you use your personal computer from the comfort of your home or workplace) or sometimes in-person (depending). 

Leadership Training

Are you a natural leader? Do you have excellent problem-solving and management skills?

Leadership is for those standout existing Evacuteers who want to step up to manage volunteers, solve issues as they arrive, and assist with communication to advanced Evacuteer staff during activation. This level requires a commitment of a two-year minimum. It also requires completion of FEMA online courses IS 100, 200, 700 & 800 for emergency operations and incident command. These can be completed on your own time and online here.

Training:  The 6-hour training and activation exercise gives an in-depth review of the CAE process from the perspective of an Evacuspot Captain and other leadership roles. Leadership Training can be indicated on your profile form and you will be invited to participate through our newsletter. 

*All registration links are listed on our Events page.

To inquire further about becoming an Evacuteer Leader, please email